Frequently asked questions

How long does shipping take?

Usually 7–20 business days depending on your location.

What payment methods do you accept?

We accept PayPal, Visa, MasterCard, and other secure methods.

What is your return policy?

Returns accepted within 30 days for unused items in original packaging.

How can I contact support?

Email us at support@yiwucart.com or message us on WhatsApp.

Can I track my order?

Yes! You’ll receive a tracking link after shipping.

Is there a minimum order quantity?

We support low-MOQ for small businesses and bulk pricing for wholesalers.

Will I pay customs or import fees?

This depends on your country’s import laws.

What if I receive a damaged item?

Contact us with photos within 48 hours and we’ll help resolve it.