Warranty Policy
Warranty Policy
Last updated: September 9, 2025
At YiwuCart, we want you to shop with confidence. Most of our products are covered by a limited warranty to ensure quality and reliability.
1. Warranty Coverage
- The majority of our products include a 1-year limited warranty from the date of delivery.
- Warranty covers defects in material and workmanship under normal use.
- Before shipping, all products are double-checked and tested by our quality control team.
2. What Is Not Covered
- Damage caused by misuse, accident, modification, or unauthorized repair.
- Normal wear and tear (such as scratches, fading, or battery life reduction).
- Consumables and accessories unless otherwise stated.
3. How to Claim
- Contact us at support@yiwucart.com with your order number, product details, and a description of the issue.
- Our support team will provide troubleshooting steps and confirm warranty eligibility.
- If required, you may be asked to return the defective product to our service center.
Return shipping costs are the responsibility of the customer unless otherwise agreed.
4. Resolution Options
- Free repair or replacement of the defective item (subject to stock availability).
- If repair or replacement is not possible, a partial or full refund may be issued.
5. Contact
Global Village (Yiwu) Trading Co., Ltd.
Email: support@yiwucart.com
Phone / WhatsApp: +86 133 3589 8658